Windows® fax drivers
1. Install the fax modem(s) according to the manufacturer’s instructions. Update with the latest modem drivers from the manufacturer website; do not rely on the automatically detected driver of Microsoft® Windows®. If the modem supports fax, then Windows® should install the Microsoft® fax service.
2. Go to Control Panel > Add/Remove Programs > Add/Remove Windows® components and ensure that Microsoft® Fax services are enabled.
3. Go to Control Panel > Administrative Tools > Services applet and ensure that the Microsoft® Fax service (‘Fax’) is started and set to automatic.