Diagnostics Files

Diagnostics files contain system state information and can aid in troubleshooting. Diagnostics files may be requested by Exinda TAC and can be generated and downloaded using the form below.

System snapshots are automatically generated when a process fails. If the 'Auto Support Notifications' option is enabled, they are automatically sent to Exinda TAC for further troubleshooting.


Valid SMTPSimple Mail Transfer Protocol and DNSDomain Name Server settings are required for diagnostics to be sent to Exinda TAC.