Configuring and using conferences
Telephone conference is one telephone call of three or more users.
Telephone conferences allow participation of Kerio Operator users and external participants. To join a conference, participants must dial the conference number and PIN.
You can use two different types of conferences — statically or dynamically configured.
Statically configured conference
Statically configured means that conferences are created in the administration interface and each new conference uses one extension.
NOTE
If there is a lack of extensions, use dynamically configured conferences instead.
Configuring statically configured conferences
- Go to section Status > Dial Plan and make sure that the extension you have selected for the conference is not used.
- In Configuration > Conferences, click Add. The Add conference dialog is dispayed.
- Enter the conference extension and its description.
- In the menu Conference type, choose the Statically configured option.
- Optional: Limit the number of participants.
- Each conference can be protected by a PIN required from all participants upon attempting to enter the conference. If you wish to secure a conference, set a PIN and deliver it to the members.
- To enable call recording, select Record Calls.
WARNING
Please note that call recording is a subject to special laws in many countries. It maybe illegal in your jurisdiction or require notice to the other party on the call. Accordingly, you assume all liability for using the call recording functions and are responsible for notifying all users of this system of this potential restriction, if applicable.
Connecting to a statically configured conference
- Dial the conference telephone number / extension.
- If the conference is protected, you will be asked to enter the PIN.
To leave the conference, simply terminate the call.
Dynamic conferences
A dynamic conference is created on one extension only. Users set the conference number and PIN after dialing the extension or the whole telephone number. On one extension, users can set unlimited number of conferences with different conference numbers.
The disadvantage of dynamic conference is that user has to enter three numbers when dialing the conference (the extension, the conference number and the PIN).
Configuring dynamic conferences
- Go to Status > Dial Plan and make sure that the conference extension is not used by a user.
- In Configuration > Conferences, click Add. The Add conference dialog is dispayed.
- Enter the conference extension and its description.
- In the Conference type menu, choose option Dynamic, created on demand.
- To enable call recording, select Record Calls.
WARNING
Please note that call recording is a subject to special laws in many countries. It maybe illegal in your jurisdiction or require notice to the other party on the call. Accordingly, you assume all liability for using the call recording functions and are responsible for notifying all users of this system of this potential restriction, if applicable.
Connecting to a dynamic conference
To connect to an existing conference, enter the conference number and PIN (if required).
Creating a dynamic conference
- Dial the conference telephone number / extension.
- Enter any number for the conference.
- Set PIN (if required).
- Communicate these access numbers (extension, conference number and PIN) to other attendees.
To leave the conference, simply terminate the call.
Where to monitor conference activities
All current calls can be viewed under Status > Conferences.