Configuring BLF on Polycom phones

BLFBusy Lamp Field - A set of indicators that monitor the current state (online, offline, busy, on a call) of a phone extension. (Busy Lamp FieldA set of indicators that monitor the current state (online, offline, busy, on a call) of a phone extension.) is a light placed on a telephone device. BLF notifies you if another extension is busy or not.

Setting BLF on Polycom telephones is not as easy as on other telephones. You need to prepare a configuration file and upload it to Kerio Operator.

Preparing a configuration file

Prepare a file with the following content:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><attendant attendant.resourceList.1.address="sip:10@192.168.12.91" attendant.resourceList.1.label="Ten" attendant.resourceList.2.address="sip:11@192.168.12.91" attendant.resourceList.2.label="Eleven"/> <call call.directedCallPickupMethod="legacy" call.directedCallPickupString="*8"/>

This example file enables two BLF buttons. Button one monitors extension 10 on Kerio Operator with IP address 192.168.12.91. This button is labeled Ten. A second button monitors extension 11 on same Kerio Operator and has label Eleven. Call pickup PBX service is set to *8.

Upload the file to /var/tftp/polycom-0004f223510b-manual.cfg where 0004f223510b is a phone hardware (MAC) address.

Uploading the configuration file to Kerio Operator

NOTE

The file must be uploaded via SSH using SCP.

Enabling SSH in Kerio Operator

Follow these instructions:

  1. In the administration interface, go to Status > System Health.
  2. Click Tasks while pressing the Shift key.
  3. Select Enable SSH.
  4. Connect to Kerio Operator via SCP (use for example WinSCP for Windows). For access, use username root and password of a Kerio Operator administrator.
  5. Upload the file.