Email processing logs

From GFI MailEssentials Configuration, you can monitor all processed emails in real time. Likewise, you can add recipients and senders to the whitelist or blocklist.

Email processing logs

Navigate to GFI MailEssentials > Dashboard and select the Logs tab to display the list of processed emails. The following details are displayed for each email processed:

• Date/Time
• Sender
• Recipient(s)
• Subject
• Scan Result - shows the action taken on the email. The below table defines each action.

Action	Description
OK	Email is not blocked by GFI MailEssentials, and is delivered to its intended recipients.
Quarantined	Email is blocked by an engine or a filter that has the action set to Quarantine. Click Quarantine to review the email. NOTE The email cannot be previewed in quarantine if it was manually deleted from quarantine.
Blocked	Email is blocked by an engine or filter. Action taken is as configured for that particular engine.
Deleted	Email is blocked by an engine or filter with the action set to delete detected emails.
Failed	Email that could not be scanned by GFI MailEssentials. Email is moved to one of the following folder: <GFI MailEssentials installation path>\GFI\MailEssentials\EmailSecurity\FailedMails\ <GFI MailEssentials installation path>\GFI\MailEssentials\AntiSpam\FailedMails\ For more information refer to Failed emails.

Working with the email processing logs

Senders and recipients can be added to the whitelist or blocklist directly from the processing logs page. For more information refer to Whitelist and Blocklist.

To action an email right-click any log entry. The following actions can be taken from the context menu:

Action	Description
Details	Shows more detailed information about the email.
Add Sender to Whitelist	Adds the sender to the Whitelist. Emails from this sender bypass all the spam filters.
Add Sender to Blocklist	Adds the sender to the Blocklist. Emails from this sender are classified as spam.
Add Recipient to Whitelist	Adds the recipient to the Whitelist. Emails sent to this recipient bypass all the spam filters.
Add Recipient to Blocklist.	Adds the recipient to the Blocklist. Emails to this recipient are automatically classified as spam.

Filtering the email processing logs

Filtering the email processing logs simplifies the reviewing process by providing the possibility to find particular emails.

Email processing logs filter

From the Filter area, specify any of the following criteria:

Filter	Description
Sender	Specify the full or part of an email address to display only the emails sent by matching senders.
Recipient	Specify the full or part of an email address to display only the emails sent to matching recipients.
Subject	Specify the full or part of an email subject to display only the emails with a matching subject.
Scan result	From the drop-down list, select whether to display only emails with a particular scan result (for example, quarantined emails only)
From & To	Specify a date and time range to display emails processed during that particular period.
Modules	Show only emails that were blocked by particular engines or filters.