Slow processing of emails

Issue encountered

Processing of emails is very slow, causing a queue of emails build up.

Cause

A number of anti-spam filters perform DNSDomain Name System lookups on senders' domains. This problem may occur when there are DNS issues in the network.

Solution

Check your DNS settings from the Anti-Spam DNS Server tab.

NOTE

Usage of Google DNS can cause this issue, as well as decrease the spam catching rate by certain filters. It is recommended to NOT use Google DNS (IPv4 8.8.8.8 or 8.8.4.4 or IPv6 2001:4860:4860::8888 or 2001:4860:4860::8844) with GFI MailEssentials.