GFI FaxMaker services must be stopped when backing up the configuration. When using a backup software to automate the backup, ensure that the selected backup software stops these services before the backup job starts. If services or files are open and/or running, the backup may be unusable. If this is the case, a manual backup is recommended.

When stopping services manually, use either the Services applet or create a batch file using the net stop command.

GFI FaxMaker services to stop:

• GFI FaxMaker Fax Server
• GFI FaxMaker Message Transfer Agent
• GFI FaxMaker Attendant

When using a Brooktrout device or SR140 also stop:

Brooktrout Boston Host Service

Copy the following files and folders that reside in the GFI FaxMaker installation folder.

Unless modified manually during installation, by default, GFI FaxMaker installs to the following path:

C:\Program Files (x86)\GFI\FaxMaker\

It is recommended to take note of the installation path since if the backup needs to be used, the files need to be deployed to the same path (either on the same or on a different server).

Files and folders to backup:

Folder\Files	Type	Notes
All files with extension FST	File	For example: fmdb_rul.fst and fmdevcfg.fst.
fmdb_rul.mdb	File
File config.mdb	File
fmsmscomms.xml	File
doccvt.ini	File
remclient.ini	File
modems.dev	File
rcvlog.txt	File
sendlog.txt	File
File capi.dev	File	If available.
options.ini	File	If available.
mobiles.dev	File	If available.
logs\rcvlog.fmlogger.txt	File	This is the default location of log files. If you changed the default location, copy the file from that folder.
logs\sendlog.fmlogger.txt	File	This is the default location of log files. If you changed the default location, copy the file from that folder.
coverpge	Folder	Include all folder contents.
data	Folder	Include all folder contents.
archive	Folder	Include all folder contents. This is the default location of the Firebird database fax archive feature. If you changed the default location, backup that folder as well.

Start the services that were stopped in Step 1.

When starting services manually, use either the Services applet or create a batch file using the net start command.