Using alert messages

Kerio Control can send automatic email messages (alerts) about important events. You can specify:

  • Default alert language
  • Recipients
  • Alert types
  • Timing


Ensure your Kerio Control is connected to an SMTP server for sending alerts.

Configuring alerts

  1. In the administration interface, go to Advanced Options and connect Kerio Control to your SMTP server.
  2. Go to Accounting and Monitoring > Alert Settings.
  3. Select a default language for alerts.
  4. Click Add.
  5. In the Add Alert dialog box, select a Kerio Control user or type an email address.
  6. Select the type of alert you want to create:

  1. Configure the alert and click OK and the Add Alert dialog displays the list of active alerts, grouped by type. You can add more particular alerts for a selected recipient.
  2. When you have finished adding alerts, select a time interval in which Kerio Control sends the alerts. For more information refer to Creating time ranges in Kerio Control.
  3. Save your settings.

Kerio Control sends alerts to the selected user. If you need to set up alerts for other users, you can do it in the same way, as shown below.

System alerts

You can add the following system alerts:


If you want to send an alert to the user, edit the quota settings of the corresponding user or domain template.


If you want to send an alert to the user, go to Antivirus > HTTP, FTP scanning, and select Alert the client.

Sending log message alerts

For more information refer to Sending log message alerts.

Viewing alerts

To view all generated Kerio Control system alerts, go to Status > Alert Messages. Alerts are displayed in the language chosen for the administration interface.

The left side of the Alerts section lists all alerts sorted by date and time. Each line provides information on one alert:

  • Date — Date and time of the event,
  • Alert — Event type.

Alert log

All system alert messages are recorded in the Alert log.

The Alert log provides a complete history of system alerts generated by Kerio Control: virus detection, dialing and hanging up, reached quotas, detection of P2P networks, etc.

Each event in the Alert log includes a time stamp (date and time when the event was logged) and information about the alert type (in capitals). The other information varies by alert type.