Active/Passive High Availability

Kerio Control version 9.3 or newer support High Availability in Active/Passive mode. Having this configuration in place ensures that if the Master Kerio Control appliance fails, the Slave appliance automatically replaces it to ensure continued protection with no blockers or downtime.

Enabling High Availability

To set up Active/Passive High Availability, you need identical Kerio Control appliances as Master and Slave. This means that in case of hardware appliances the model number and version should be the same, and in case of software appliances, the versions should match. In addition to this, both appliances should have the same number of interfaces and their names configured, same admin credentials set and the disk partitioning details should also match.

You can use the diagram below while setting up High Availability using hardware boxes. The objective is to have a two identical Kerio Control appliances (both hardware or software supported) set up in a specific network configuration.

Hardware boxes configuration for High Availability

Follow these steps to configure High Availability:

  1. Set up two Kerio Control version 9.3 or newer appliances to be used as Master and Slave devices. For more information refer to Installation.
  2. Run both appliances.
  3. In the admin console of both appliances, go to the High Availability tab, and set the following fields:
Field Description
High Availability Select the mode for High Availability configuration. At the moment only Active/Passive mode is supported in Kerio Control.
Instance Mode Select Master for your primary appliance and Slave for your secondary appliance.
Sync/Status Interface

Select an Ethernet interface to be used for synchronization between Master and Slave appliance to enable High Availability.

Device Name Enter different device names for both Master and Slave appliances.
Shared Secret Enter a key to be used for validation during synchronization between the Master and Slave appliance. The key should match in both appliances for successful synchronization.

Master appliance settings

Slave appliance settings

  1. In the list of existing interfaces that appear in the grid below, select the interfaces that you want to be available at all time.
  2. Assign each selected interface a virtual IP. Virtual IP moves between Master and Slave and is given to clients as a floating gateway. Since this gateway is always up (either Master or Slave), the client is never disconnected. This virtual IP of interfaces should match in both Master and Slave appliance.
NOTE: Both IPv4Version 4 of the Internet Protocol. and IPv6Version 6 of the Internet Protocol. are supported for High Availability.

Example Master appliance interfaces

Example Slave appliance interfaces

  1. After performing this configuration on both Master and Slave appliances, click Apply to initiate synchronization between Master and Slave appliance.

While activating High Availability, the system runs a two-phase validation process before synchronizing Master and Slave appliances:

  1. Phase 1 - Validation of shared secret, device name, instance mode, identical Master and Slave appliance, etc.
  2. Phase 2 - Mapping interfaces between Master and Slave. Both Master and Slave appliances should have the same number of interfaces and same interface names as also shown in the above images.

The synchronization result can be seen through the Status and Health Check fields on the High Availability tab on both Master and Slave appliances.

Successful synchronization status

On successful enabling the High Availability, all existing configuration - DHCPDynamic Host Configuration Protocol - A protocol that automatically gives IP addresses and additional configuration to hosts in a network. leases, Certificates, Users etc. get synchronized between the Master and Slave appliance. This however excludes High Availability and Interface configuration.

In case of failover, when the Slave appliance takeover, it takes ownership of the Virtual IP. The configuration changes done to the Slave device are not transferred to the Master device until it is up again.

High Availability Alert Management

In Kerio Control, you can activate alerts for Master and Slave up/down events from the Accounting and Monitoring > Alert Settings > System Alert page. These alerts are sent as emails to the registered email address from both Master and Slave appliance when its peer appliance goes up or down.