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How to send faxes

There are multiple ways how users can send faxes:

ClosedVia email

Sending a fax via email

UsersAccounts configured in GFI FaxMaker Online that can send and receive faxes. can send faxes directly from their email client. To do this, create an email and fill in the following details:

Parameter Description
Subject The subject is used as the fax subject and shown, if configured, in the fax coverpage.
Email body The email body is shown, if configured, in the fax coverpage.
Attachment

Attach up to five files that are in a supported file format. GFI FaxMaker Online adds the contents of attachments to the fax. The total file size of all attachments cannot exceed 20MB.

Supported file types:

  • .DOC, DOCX - Microsoft Word
  • .XLS, XLSX - Microsoft Excel
  • .PPT, PPTX - Microsoft PowerPoint
  • .TIF/TIFF - Tagged Image File Format
  • .TXT - Plain Text
  • .HTML - Hypertext Markup Language
  • .RTF - Rich Text Format
  • .PDF - Adobe Portable Document Format
  • .JPG - JPEG images
  • .VSD - Visio drawings
  • .GIF - Graphics Interchange Format

Fax recipient

In the To field, enter the recipient's fax number.

Key in the fax number in the following format: faxnumber@gfifax.com. Replace faxnumber with the full recipient’s fax number. You can key in up to two hundred recipient numbers, using the same format for each and separated with a semi-colon (;).

For example: +441273123456@gfifax.com; +420313414515@gfifax.com;

NOTE

GFI FaxMaker Online has a limit of 100 recipients, however, mail services may have a lower limit and larger number of recipients could flag the email as spam.

NOTE

If your email client supports TLS 1.2 you can enforce it using the following format: faxnumber@securefax.gfifax.com.

For example +441273123456@securefax.gfifax.com;

This will force the fax to be delivered over TLS 1.2, the highest security standard.

ClosedOutbound Web Services

The GFI FaxMaker Online Application Developer Interface enables third-party software to send faxes directly to the GFI FaxMaker Online servers.

For more information refer to the Outbound Web Services Developer Guide.

NOTE

This is an advanced feature intended for developers with knowledge of web services and API development environments.

Important notes for sending faxes

1. The fax number must always include the international dial symbol "+", the country and area codes. This also applies when sending faxes locally, for example from New York to New York. For more information refer to Specifying fax recipients.

2. GFI FaxMaker Online accepts emails up to 20MB. The total file size of all attachments and the email content cannot exceed this threshold. Certain mail servers, however, have a lower email size limit (example, 15MB). In this case send faxes that are smaller than the mail server limit.

3. The fax sender must be included in the list of GFI FaxMaker Online users. Senders that do not have an account configured in GFI FaxMaker Online will not be able to send faxes. For more information refer to Users.

4. After sending a fax the user is notified about the fax status via transmission reports. For more information refer to Transmission reports.

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