Searching within the Quarantine or using default or customized search folders yields a list of quarantined emails.

Search Results

1. Choose Malware and Content tab or Spam tab to view quarantined emails for the specific quarantined email type. The results page provides the following functions and details:

Option	Description
Back	Returns you to the previous screen.
Approve	Enables you to approve a single or multiple emails. For more information refer to Approving Quarantined Emails .
Delete	Deletes a single or multiple emails. For more information refer to Permanently Delete Quarantined Emails .
Rescan	Rescans emails using current antivirus signatures (which may be more up to date than the antivirus signatures that quarantined the email in the first place). Select one or more emails and click Rescan to rescan.
Module	The module that identified the email as to be quarantined.
Reason	The reason/rule that triggered the action to quarantine the email.
Sender	The email address of the sender
Recipients	The email address of the recipient
Subject	The email subject as sent by the sender.
Date	The date when email was quarantined
Source	The location from where the email was quarantined
Item Source	Enables selecting a source to filter the display with. Available options are: View all Information Store (VSAPI) Gateway (SMTP) Information Store (Transport)
Page size	Enables customizing how many emails per page are currently displayed. Choose a number to view a maximum number of items per page.

2. Click a row to access the individual email details.

Quarantined Items details

From the Quarantined Items details page, review the email details and perform the following actions

Action	Description
Approve	Approve email. For more information refer to Approving Quarantined Emails .
Sanitize and Approve	Sanitize email and approve. For more information refer to Approving Quarantined Emails .
Rescan	Rescans emails using current antivirus signatures (which may be more up to date than the antivirus signatures that quarantined the email in the first place).
Delete	Deletes email. For more information refer to Permanently Delete Quarantined Emails .
Delete and Notify	Deletes email and notifies user. For more information refer to Permanently Delete Quarantined Emails .
Download Item	Downloads quarantined email to a location you choose in .eml format. Warning: Emails in Quarantine Store may contain malicious content. Use this feature with caution.

There might be instances where you might want to approve an email blocked by GFI MailEssentials. GFI MailEssentials allows the administrator to approve a quarantined email so that it is released from the Quarantine Store and delivered to its intended recipients.

To approve emails:

1. Use the search features described in the previous sections to return a list of quarantined emails.
2. Select the checkbox next to the quarantined email(s) to approve and click Approve.

Sanitize and Approve Emails

GFI MailEssentials also enables you to remove the item that caused the email to be quarantined and send the email to recipient.

To sanitize and approve emails:

1. Use the search features described in the previous sections to return a list of quarantined emails.
2. Click on an email to view its details.
3. Click Sanitize and Approve.

1. Use the search features described in the previous sections to return a list of quarantined emails
2. Select the checkbox next to the quarantined email(s) and click Delete.

Delete Quarantined Emails and notify user

The Delete and Notify feature enables notifying recipients when deleting emails from quarantine.

To delete and notify recipients:

1. Use the search features described in the previous sections to return a list of quarantined emails.
2. Click on an email to view its details.
3. Click Delete and Notify.