Disclaimer is not attached to emails

Issue encountered

Disclaimers are not added to outbound emails

Cause

Disclaimers are only added to outbound emails originating from domains protected by GFI MailEssentials.

Disclaimers are not added when:

  • Emails are sent from domains that are not specified in local domains list.
  • Emails are sent to domains that are in the local domains list as these are considered as internal emails.

Solution

Ensure that all local domains are specified in the Inbound email domains dialog. For more information refer to Local domains.