Blocking incoming calls in Kerio Operator

If you want to block incoming calls from certain numbers, you can add the numbers to Kerio Operator's Blacklist .

Kerio Operator then blocks all numbers in the blacklist. No incoming calls from these numbers are connected.

Adding numbers to the blacklist

1. In the administration interface, go to Configuration > Blacklist.
2. Click Add.
3. Type the number you want to block (Match number). You can match an entire number, or you can use X for single characters and . (dot) for multiple characters.
4. Add a description to document the reason for blacklisting the number.
5. Click OK.
6. Add as many rules as you need.

7. (Optional) You can also block anonymous callers.

8. Click Apply.

When you receive a call from any of the numbers in the blacklist, your extension appears to be busy and the call is not connected.

Adding numbers from Call History

In Call History, you can select any incoming call number to add to the blacklist.

Right-click the number (a line) and select Blacklist.

When a call is blocked by blacklisting, you see Blacklisted in the Status column in Call History.

Adding/removing numbers with a PBX service

You can also use your phone to add numbers to the blacklist.

Kerio Operator has three pre-defined PBXPrivate Branch Exchange - System that connects telephone extensions and switches calls. services:

• *30 for adding numbers to the blacklist
• *31 for removing numbers from the blacklist
• *32 for adding the last caller to the blacklist

To add a number to the blacklist:

1. Dial the service number for adding numbers: *30.
2. After the beep, enter the phone number.
3. Hang up.

To add the last caller to the blacklist:

1. Dial the service number for adding last number: *32.
2. Confirm the number.
3. Hang up.

To remove a number form the blacklist:

1. Dial the service number for removing numbers: *31.
2. After the beep, enter the phone number.
3. Hang up.

Importing blacklists

You can prepare a CSV file of numbers to be blocked and import init to Kerio Operator.

Each line in the file defines one entry. Entries must have the following format:

0,"555.","All numbers beginning with 555 are blocked"
1,"+.","All calls from foreign countries beginning with +"
1,"00.","All calls from foreign countries beginning with 00"
1,"X906.",""

To import the file, go to the Blacklist section and click Import from a CSV file.

Exporting blacklists

You can export the list of blacklisted numbers to a *.csv file.

1. Click Export to a CSV file.
2. Go to the correct folder, assign a file name, and save.