How do I remove duplicate items?

In case a user has somehow managed to duplicate individual items (e.g. task/calendar/contact/email), there is a fairly simple solution, involving any supported version of Outlook with the Kerio Outlook Connector and a freely available tool.

Configure any supported 32 bit version of Outlook (Windows only) with the Kerio Outlook Connector, connecting to the account with duplicate items. Download and install the following utility: Outlook Duplicate Items Remover and follow the instructions for removing duplicates.

IMPORTANT

Note that Outlook Duplicate Items Remover is a 3rd party tool and is not supported by Kerio Technologies.