My Calendar/Contacts/Tasks/Notes folders are now showing as Mail folders. How do I fix this?
Issue encountered
My Calendar/Contacts/Tasks/Notes folders are now showing as Mail folders. How do I fix this?
Cause
This folder might have the wrong folder type associated with it.
Solution
On the mailserver system, go to this directory:
- (Windows)
C:\Program Files\Kerio\MailServer\store\mail[domain]\[user]\ - (Linux)
/opt/kerio/mailserver/store/mail/[domain]/[user]/ - (OS X)
/usr/local/kerio/mailserver/store/mail/[domain]/[user]/
Where [domain] is your email domain name and [user] is the username of the user with the folder issue. Then, go into the folder with the incorrect folder type.
Edit the status.fld file with a text editor and look at the very first line of the file. The first line will be the letter T and some number. This number determines the folder type.
Folder types:
- T0 = mail folder
- T1 = contacts
- T2 = calendar
- T3 = tasks
- T5 = notes
Please remember to save the Status.fld file after you have finished modifying it.
If the folder type specified in the folder is wrong then change the number to the correct value. Don't make any other changes to the file. Log into webmail again and see if that fixes the error.
NOTE
This also fixes problem starting Microsoft Outlook. If Outlook tells you your folders are corrupt, or that the data store could not be opened, try changing your fixing the status.fld file in your contacts, calendar, and tasks folders. That should fix the problem.