Purchasing a new product

A license or subscription is required to enable a fully-functional product.

GFI Product licenses are purchased from the GFI Accounts Portal through a GFI reseller. Purchasing from a reseller has several advantages:

• Local support and advise from the technical and sales perspective.
• Assistance with installation, configuration and supported by trained and certified professionals.
• Access to helpful documents such as reference accounts, pricing guides, product literature and detailed specification.

Selecting a Partner

All GFI customers need to have their accounts associated with a GFI Partner. If you are a new client you are requested to choose a partner. The partner can be changed at a later stage by contacting another partner.

To choose a partner:

1. Navigate to https://www.gfi.com/partners/find-a-partner/
2. Copy the email address of the partner you choose.

When using the shopping cart for the first time, you are requested to enter the email address of your preferred partner.

Buying a new GFI product using the GFI Accounts Portal

Use the GFI Accounts Portal shopping cart to purchase new GFI products.

To start the shopping cart:

1. Login to the GFI Accounts Portal.
2. Go to Account > My Products.
3. Click Details next to the product in which you are interested.
4. Click Purchase.

5. Select the product. This option is only available when a product has two different versions. For example, Kerio Control has hardware and a software package version. Select an option and click Next.
6. The first time you use the shopping cart you need to choose a partner. Click Add partner. Enter the email address of the partner and click Save.
7. Check the Preferred term. The options are one, two or three years.

Plan available for the product selected

8. Select one of the plans available by clicking Select Plan. The plans may vary according to the product.
9. Revise your Payment Summary and click Proceed to checkout.
10. Your order will be submitted to the partner selected in step 6. You can enter an additional message to the partner on the text box.
11. Click Submit.

Once the purchase process is completed by the GFI Partner, you will receive a notification email.

Purchased products displayed in the GFI Accounts Portal

You can see the new license details on GFI Accounts under Accounts > MyProducts. The new license or subscription shows together with number of seats and expiration date.