Firmware reset with USB key

A USBUniversal Serial Bus key for resetting the software and settings is included with each unit. It is recommended that you keep the USB key in a safe and secure place, since it is needed to restore the unit to factory default condition, when necessary.

Note

You should use the appropriate procedure as indicated to reset or reload the software into the Exinda SD-WANSoftware-Defined Wide Area Network unit.

When resetting the Exinda SD-WANWide Area Network system software, it is possible to do only a software reset without resetting the factory defaults, if the USB key is removed at the appropriate time during the upgrade process. Alternatively, to avoid the USB key resetting the Exinda SD-WAN to factory settings and only reset the firmware, a file named noreset can be added to the USB key where the file can be of any type.

Firmware Reset with or without restore to factory default settings

  1. Power off the device.
  2. Unplug all USB attached devices from the Exinda SD-WAN, and insert the USB key that came with the unit into any USB slot on the front panel.
  3. Power on the device.
  4. The device loads the firmware from the USB key. When the firmware upload is complete, the Exinda SD-WAN beeps three times.
Important

To avoid resetting to factory default settings, the Exinda SD-WAN may safely be powered off following the 3 beeps.

  1. To reset to factory default settings, continue to wait for 1 minute after the beeps and the device powers itself off.
  2. Remove the USB key and power the unit back on. It is now fully reset.