JavaScript support in macros for GFI HelpDesk
JavaScript is not supported for creating or editing your macros but you can use the HTML format.
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Related Topics
- Advance support tickets
- Overall satisfaction rating
- Setting up recurring tickets
- Error: 'Invalid Value Date cannot be in the past: Recurrence starts' while creating tickets
- Customizing messenger icons
- Users setting priority for their own tickets
- Creating tickets on behalf of an existing user
- Setting automatic ticket follow-ups
- Resolving tickets automatically using auto-close rules
- Standardizing support procedures with workflows
- Attaching large image files directly to the body of the ticket
- JavaScript support in macros for GFI HelpDesk
- Editing "Select Department" form description text and GFI HelpDesk templates
- Handling SMTP SSL errors
- Disabling customer satisfaction surveys
- Configuring GFI HelpDesk's default autoresponder emails
- Enabling the rich text editor for ticket replies
- Using tags to organize your helpdesk
- Linking related or duplicate tickets