Kerio Connect shows disk space warnings
Issues encountered
One of the following issues is encountered:
- The administration interface shows a warning message indicating that disk space is low.
- Kerio Connect stops working and the administration interface shows a warning message indicating that disk space is too low.
Cause
These issues are encountered when the free space of the disk drive where the Kerio Connect data store is saved, is running low. Kerio Connect stops working when the data store disk space is running critically low.
NOTE
The parameters for these limits are configurable from the administration interface. For more information refer to Setting the data store notification limits.
Possible solutions
The recommended solution is to move the Kerio Connect data store to a larger disk. Consider the long-term disk requirements to determine the minimum disk size required by your organization and minimize the chance of re-encountering this issue in the future.
If using a Kerio Connect virtual appliance, you may first add another disk partition to your appliance and then move the data store to the new partition.
To move the message store to the new drive:
- Create a new virtual disk for your Kerio Connect virtual appliance on VMware. Click here for information on how to perform this operation.
- When the new virtual disk is created, create a new directory on the new partition for the Kerio Connect data store. Do not use diacritics in the directory name or path.
- In the Kerio Connect administration interface, go to Configuration > Advanced Options > Store Directory.
- Select the new folder in the new location. Do not use a UNC pathA standard that specifies the location path of a network resource.. Click Apply.
- Stop Kerio Connect.
- Copy all files from the old store directory to the new directory.
- Run Kerio Connect.