How do I get the LDAP server in Kerio Connect to work with Microsoft Outlook?

LDAPLightweight Directory Access Protocol - A protocol that enables users to access centrally managed contacts. is an acronym for Lightweight Directory Access ProtocolLightweight Directory Access Protocol enables users to access centrally managed contacts.. LDAP is used by Kerio Connect as a way of searching though your Contacts folders in your Email Client, like Outlook or Entourage.

The LDAP server in Kerio Connect will only search in any contact folders you can view in Outlook or WebMail. You can also add public and shared contact folders directly in Oulook using the Outlook Connector.

Before you can add a public or shared contact folder to your list, you will need to create it. By default, each email domain comes with a public contact folder named "Public Contacts" which all users on that domain may read. If you have multiple domains, you have the option to make the public folders global for all domains.

If you are using the Kerio Outlook Connector, you do not need to add an LDAP address book, and you may skip this article. A default Outlook Address Book is created which uses the MAPI protocol, and provides the same search features. Under Outlook 2000, you may need to create this address book. Please see "Add or Remove an Address Book" in Microsoft Outlook Help.

Creating A Public Contact Folder

Creating a public folder requires several actions within the Web Adminstration, and your email client; either WebMail or Outlook may be used. Folders created in WebMail are viewable in Outlook, and vice versa.

Creating a user with Public Folder administrative rights

  1. Log into the Kerio Connect Web Administration Console with a user account that has read/write rights.
  2. Within the Web Administration Console, go to Configuration > Users.
  3. Create a new user for public folder administration, or edit a pre-exisiting user.
  4. On the "Rights" tab, the "This user has administrator rights to public folders" should be checked.

How to create the public folder and share it - WebMail

  1. Log into WebMail with the Public Folder administrator user.
  2. Within WebMail, right-click on the "Public Contacts" folder and select "New subfolder".
  3. Create a new folder of type "Contacts" and supply an appropriate folder name.
  4. By default, all users will be able to read this folder. To change permissions on the folder, right-click and select "Share folder."

How to create the public folder and share it - Outlook

  1. Log into Outlook (with the Outlook Connector) as the Public Folder administrator user.
  2. Select the Public Folder group and right-click. Select "New Folder".
  3. Create a folder of type "Contacts" and supply an appropriate folder name.
  4. By default, all users will be able to read this folder. To change permissions on the folder, right-click and select "Share folder."

If you need to import local users into a public contact folder, use the Export feature in the Users section of the Web Administration Console.

Setting Up Outlook To Use An LDAP Directory

  1. Start Outlook.
  2. Click on the Tools Menu and then Email Accounts.
  3. Select "Add a new directory or address book" and click "Next."
  4. Select "Internet Directory (LDAP)" and click "Next."
  5. Type the IP addressAn identifier assigned to devices connected to a TCP/IP network. or the domain name of the Kerio Connect server in the "Server Name:" field.
  6. Check the box "This server requires me to log on."
  7. In the "User Name" and "Password" fields type the user name and password for the contact folder you will be searching.
  8. Proceed accordingly:
  • If you are using the default LDAP port of 389, click the "Next" button.
  • If you are using the Secure LDAP port, click the "More Settings" button. Then check the box named "Use Secure Socket Layer" on the "Connection" tab and click the "OK" button. Then click the "Next" button.
  • If you are using an alternate port number for the LDAP server, click the "More Settings" button and fill in the appropriate port number. Click the "OK" button, then click the "Next" button.
  1. If you are setting up a directory service for the first time then you should receive a pop-up window stating you will have to restart Outlook before the Directory Service will start. Click "OK" to close this pop-up window.
  2. Click on the "Finish" button.
  3. Exit and restart Outlook.

To begin using the LDAP server of Kerio Connect, compose a new email. In the To: or Cc: line, type a few letters of the name or email address you wish to search for and hold down the CTRL key and the letter K on the keyboard. The To: or Cc: line should either fill in with the email address matching your query or you should receive a pop-up window containing the email addresses that match your query.