Temporary Access

EndPoint Control enables users to request temporary access to blocked devices. This enables users to access devices and connection ports on protected target computers for a specified time window.

The request for temporary access has three steps:

1. The user requests temporary access to a protected device.
2. The administrator generates an unlock code and sends it to the user.
3. The user enters the unlock code into the Temporary Access form.

This topic covers only the steps that require user intervention.

Step 1: Requesting temporary access to a protected device

The first step is to obtain a temporary access code from the device:

1. Login on the computer you want to request access.
2. From the computer tray, right-click the GFI OneGuard agent icon .

Options of the OneGuard agent.

3. Click EndPoint Control Temporary Access.

Temporary Access request form

4. Copy the Request code string and send it to the administrator together with the machine name.

Step 2: Entering the Unlock Code into the device

Once the administrator sends back the Unlock code, insert it into the GFI EndPoint Control Temporary Access window.

To insert the unlock code:

1. From the computer tray, right-click the GFI OneGuard agent icon .
2. Click EndPoint Control Temporary Access.

Unlock code inserted into the Temporary Access window.

3. Insert the code sent by the administrator under Unlock code.
4. Click Unlock.