WiFi connection is slow

Issue encountered

WiFi connection is slow.

Cause

Another WiFi access point interferes with your device.

Solutions

Change the band and channel used by Kerio Control device.

  1. In the administration interface, go to Interfaces and WiFi.
  2. Click the WiFi button.
  3. In the Band drop down list switch to another band (a, b, g, or n).
  4. In the Channel drop-down list, select a different channel.

Change the location of the device.

Keep your Kerio hardware device away from devices that can interfere with the Kerio Control WiFi module, such as microwave ovens, baby monitors, wireless phones, and wireless peripheral devices.

NOTE

Users from Germany, Netherlands, and Bulgaria should use channels less than 140 for optimal power performance. For further information refer to https://www.gfi.com/support/products/Using-Wifi-channels-above-140-in-Kerio-Control-NG100W-and-NG300W.