Verify Directory Services settings
GFI Archiver can use one of the following directory services:
- Microsoft Active DirectoryA technology that provides a variety of network services, including LDAP-like directory services.
- GFI Directory (Available from GFI Archiver 2015 or later)
GFI Archiver relies on data within the directory service while processing and archiving data. This data is also used in other areas of the product. In Microsoft Exchange environments this data is normally always present as Microsoft Exchange populates it automatically. However, in non-Exchange environments such as Microsoft Office 365, this data is not necessarily present and must be populated accordingly for GFI Archiver to work as intended.
To verify that directory service details are set up correctly refer to the following article: http://go.gfi.com/?pageid=mar_directoryservicesettings.