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kerio::web::TechnicalSupport Interface Reference

import "TechnicalSupport.idl";

Public Member Functions

void getInfo (out UserInfo userInfo, out ProductInfo productInfo, out SystemInfo systemInfo, out boolean isUploadServerAvailable)
void addSystemInfoToTicket (in string ticketId, in string email)

Detailed Description

Interface for support incidents

Member Function Documentation

void kerio::web::TechnicalSupport::addSystemInfoToTicket ( in string  ticketId,
in string  email 
)

Add system info to the ticket

Parameters
ticketId(in string) tickedId of target ticket
email(in string) email of the customer
Returns
(void)
void kerio::web::TechnicalSupport::getInfo ( out UserInfo  userInfo,
out ProductInfo  productInfo,
out SystemInfo  systemInfo,
out boolean  isUploadServerAvailable 
)

Get information from running product

Parameters
userInfo(out UserInfo) User information
productInfo(out ProductInfo) Product information
systemInfo(out SystemInfo) System information
isUploadServerAvailable(out boolean) Is possible to upload attachment ?
Returns
(void)

The documentation for this interface was generated from the following file: