Setting up MailInsights Reports
The MailInsights reporting feature helps you identify business issues by extracting valuable data from your email archive.
You can create a sample report or pull reports based on data generated by your own trial. Simply click on the report options under the MailInsights dashboard.
Here you have access to several pre-configured reports.
The available reports are:
| REPORT NAME | DESCRIPTION |
|---|---|
| Communication Flow |
Monitor user/group communication patterns inside and outside the organization. |
| WebMail Use | Identify top users exchanging email with WebMail services. Identifies potential data leakages and inappropriate email use. |
| Email Responsiveness |
Gain insight into the average time it takes users to reply to internal and external email. |
| Storage Use |
Understand the impact of attachments on email storage costs. Create appropriate retention policies to control email-related storage space. |
| Inactive Accounts |
Returns a list of user accounts that received email but have not replied within the specified time. |
| Inappropriate Words |
Track inappropriate language in email that violates company policy. |
| Internal Spammers |
Find out which internal users tend to include too many recipients in the To/CC/BCC fields. |
| Outside Office Hours |
Returns a list of internal mail accounts with sending activity outside office hours. Spot behavior which may need more investigation. |
| Data Leakage Detection |
Identify emails with major credit card numbers and US Social Security numbers, or other confidential documents and information. |
| Job Search |
Identify sent or received emails that contain resumes, or are addressed to job search sites. |
| Phrase Search |
Search for specific terms or phrases within archived emails. |
| User Traffic |
View the number of emails exchanged between selected users or groups and their contacts. |
| Email Topics |
Lists topics and common words found within emails exchanged between selected users or groups and their contacts. |
| Email Performance Indicators |
Analyze sent and received emails to classify users' productivity according to a set of predefined performance indicators. |
| Large Emails report | Identify large emails that can be taking up unwanted space in your archive. Email attachments are classified according to specific categories. |
Follow these simple steps to set up your own MailInsights reports:
1. Select the MailInsights tab
2. Click on the report you would like to run.
3. Select the time period, user groups and recipients for the report.
4. Click send or select your scheduling criteria.
NOTE
You can learn more about MailInsights reports at http://go.gfi.com/?pageid=mar_mailinsights
IMPORTANT
This module can be deactivated in countries (such as Germany) that are bound by data protection and privacy laws restricting access to email communications.