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Troubleshooting and support

Troubleshooting and support

A list of common issues encountered when using GFI OneConnect:

Installation fails with an error

ID Conflicts

Error: "Authentication Manager not connected"

Error: "Controller not connected"

Error: "Redirectors not connected"

SyncManager synchronization issues

Error: "Email or password is not valid"

Outlook Extension toolbar

Support resources

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Related Topics

  • Home
  • Getting Started
  • Using GFI OneConnect
  • Settings
  • Troubleshooter
    • Installation fails with an error
    • ID Conflicts
    • Error: "Authentication Manager not connected"
    • Error: "Controller not connected"
    • Error: "Redirectors not connected"
    • SyncManager synchronization issues
    • Error: "Email or password is not valid"
    • Outlook Extension toolbar
    • Support resources
GFI OneConnect Help System v1.3
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