kerio::web::TechnicalSupport Interface Reference

import "TechnicalSupport.idl";

Public Member Functions
void	getInfo (out UserInfo userInfo, out ProductInfo productInfo, out SystemInfo systemInfo, out boolean isUploadServerAvailable)
void	addSystemInfoToTicket (in string ticketId, in string email)

Detailed Description

Interface for support incidents

Member Function Documentation

void kerio::web::TechnicalSupport::addSystemInfoToTicket	(	in string	ticketId,
		in string	email
	)

Add system info to the ticket

Parameters

ticketId	(in string) tickedId of target ticket
email	(in string) email of the customer

Returns

(void)

void kerio::web::TechnicalSupport::getInfo	(	out UserInfo	userInfo,
		out ProductInfo	productInfo,
		out SystemInfo	systemInfo,
		out boolean	isUploadServerAvailable
	)

Get information from running product

Parameters

userInfo	(out UserInfo) User information
productInfo	(out ProductInfo) Product information
systemInfo	(out SystemInfo) System information
isUploadServerAvailable	(out boolean) Is possible to upload attachment ?

Returns

(void)

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The documentation for this interface was generated from the following file:

• TechnicalSupport.idl