Taking an exam

Courses that lead to a certification have an exam that is used to measure the trainee's grasp and understanding of the course taken. Exams consist of a number of multiple choices questions related to the material covered during training.

NOTE

Ensure that you have a stable Internet connection during the time to take the exam.

IMPORTANT

There is a limit of three attempts within a twenty-four hour period for a single product. Failing that same exam three more times within the next twenty-four hour period permanently blocks the user from accessing the training portal.

Starting an exam

To start an exam:

  1. Press the button Take an Exam.
  2. Click Start Exam.
  3. Answer the questions displayed on the screen.
  4. Click Finish Exam to complete the test.

If the final result is above the threshold of 70%, a certificate is sent to the user via email.

If the result is below the threshold, the trainee can take the test again. There is a limit of three attempts within a twenty-four hour period for a single product. In this case, it is recommended that trainees re-visit the training material to improve their knowledge of the product and gain a better chance of passing the exam next time.

The option to take the exam is removed from the courses where the user has already received a certification.