Starting a course

The courses offered are the core of the GFI Training Portal. There is a section dedicated to each GFI product, which provides all necessary courses for that particular product.

Each course is comprised of a number of modules. Each of these individual modules can be paused, forwarded or rewinded. This enables users to have full control of the pace of their training.

There are two different types of courses offered:

Course Description
Level 100

The level 100 training courses are meant both as an introduction to the GFI products as well as to provide sales and marketing personnel with the required information on how market and pitch the product to customers. The aim of these courses is to answer the following questions:

  • What is this product and which problems it solves?
  • How it helps solving the problems?
  • What are the main features of the product?
  • How is this product being offered?

Users can take an exam after ending the course. An exam completed with 70% or higher leads to a certificate.

Level 200

The Level 200 courses are meant as a more in-depth, technical training for GFI Products.

The objectives of these courses are to cover the following areas:

  • How to install.
  • How to upgrade from a previous version.
  • How to start the initial configuration.
  • How to customize and fine tune the product.
  • How to generate reports and outputs.

Due to the length and complexity of this level of training some exercises are offered alongside with the theory to allow the trainee to have some hands-on experience.

Users can take an exam after ending the course. An exam completed with 70% or higher leads to a certificate.

There are also two types of complementary modules:

Module Description
How-to Videos

How-to Videos are short courses with two main focus:

  • A particular feature of a product .
  • An important issue and how the GFI products can help to deal with such problems.
Top-up The top-up courses are short videos courses that bring information about new features introduced in the products or some new trends. The aim is to keep the content up to date and extend coverage to areas that need more focus.

To start a course:

  1. Login to the GFI Training Portal using your partner credentials.
  2. Click the Training tab and select the product you want to learn more about.
  3. Locate the course and click Start Course. Level 100 and 200 courses enable you to use the play button for each single chapter.

The training video starts immediately and the trainee just needs to follow the contents and instructions.

The Play bar at the bottom offers various features which the trainee can use to control the pace of the training.

The controls available are:

Icon Description
Play/Pause. Click to toggle between play and pause.
Backward. Click to move the video backwards to the previous module.
Forward. Click to move the video forwards to the next module.
Sound. Slide the control bar to increase or decrease the volume.
Subtitles. Click to turn subtitles on and off.

Settings. Click to expand the settings:

  • Auto-play. Turn on and off auto-play.
  • Subtitles. Turn on and off the subtitles.
  • Subtitles Languages. Select the language for the subtitles.
  • Player Hotkeys. Expand to see available hotkeys.
Toggle full screen. Click to expand/exit full screen.
Toggle Sidebar. Click to show/hide the side bar.